Frequently Asked Questions

Everything you need to know about bringing Sans into your home.

What materials are used in Sans furniture?

We prioritize sustainability and durability, using FSC-certified solid woods, premium linen blends, and non-toxic finishes to ensure your home remains safe and beautiful.

How long will it take for my order to arrive?

Standard shipping typically takes 7-14 business days. For larger furniture pieces, our white-glove delivery service will contact you within 5 days to schedule a specific arrival window.

Do you offer a warranty on your products?

Yes, all Sans furniture comes with a limited 2-year warranty covering structural defects and craftsmanship to give you peace of mind with every purchase.

What is your return policy for home decor?

We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition to qualify for a full refund.

Can I request fabric swatches before purchasing?

Absolutely. We offer complimentary swatch kits for our entire upholstery collection so you can feel the texture and see the colors in your own lighting before committing.

Do you provide assembly services?

Many of our larger items include optional white-glove delivery, which features professional assembly and removal of all packaging materials.